Tammy, Billing and Collections Manager, Stroke Center Office She makes NAR one of my favorite vendors." She is so good on the phone and always has a quick response to my questions. "Mia, in the Client Service Department, is the friendliest person that I talk to all day long. We are getting rid of our other agency and going with North American Recovery." "We were comparing NAR to another agency. The communication was never this good with the other agency we were using." We also appreciated the phone call thanking us for sending new business. "We are impressed so far with the communication we receive from NAR.
Jennifer, Executive Director, Community Health Center We have been getting great feedback from patients who were turned over to collections, saying how good they are to work with." Sandy, Account Manager, Ambulance Company I'm very pleased with North American Recovery!!" "I have used other collection agencies in the past, but I like NAR the best because they take things more seriously than the other agencies did. Mark, Accounting Director, City Municipality "I am already very impressed with the professionalism of your company and look forward to working with you." Within 30 days of signing up with our agency, this client made the following comment: North American Recovery is doing an excellent job." "I told my secretary a long time ago to direct any other collection agencies out the door when they come trying to get our business. Kevin Whatcott, JD, CSA, Homewatch Care Givers, Owner/Operator With the volume they do and being a local company, that is remarkable. I never had cause to bring an action against them. When I was practicing law, I had to deal with many collection agencies for violating bankruptcy law and the Fair Debt Collection Practices Act. They are also very careful to collect within the law. They always answer their phone they are very responsive. I know the owner, Dave Saxton, personally. "I have been using North American Recovery (NAR) for years. Instead they helped each borrower find some options to help them get their debt paid." They didn't call and scream at them for not paying their bill. "We've had several borrowers come in to tell us how great the collectors at NAR were to work with. We are very happy with North American Recovery." "Since we switched to NAR for collections, our bad-debt ratio has dropped! We get checks from NAR every month. And the checks are always more than we expect." Some of the accounts we thought were lost causes. "We've always been surprised who NAR has been able to collect from.
Lori, Chiropractic Office Accounts Manager We never received a check from our old collection agency. "I have been in the industry for quite some time, and I have never had a collection agency as successful with recovery as NAR. "NAR has collected more for us than our other agency ever did. It's good to have a rep that is always concerned with making things run more smoothly." And I appreciate the good customer service you give us. Lea is great to work with and responds to our emails quickly. I really enjoy working with you and it's been very positive." "The relationship with NAR has been a very good one. "You do a great job for us and we're very happy."
We were extremely impressed when we got a call from our representative at NAR, telling us their attorneys had set the consumer up on a payment plan and the account will eventually be paid in full."Ĭhris D., Credit Union Collection Manager We didn't want to do that, so we turned it over to North American Recovery instead. "Our corporate attorney told us that one of our accounts for more than $17,000 was uncollectable and we should write it off and give up on it.
"I get a lot of calls from other collection agencies and even some from previous employees who now work for collection angencies, and I just tell them no! I have no desire or need to chagne because NAR is doing great for us." After you've read our client reviews see what our employees have to say about us.
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